Terms of Service

1. Acceptance of Terms

By accessing and using CarCheck's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

CarCheck provides vehicle history reports based on Vehicle Identification Numbers (VINs). Our service includes:

• Vehicle history reports containing accident history, title information, and other vehicle data
• Market value analysis and depreciation information
• Mileage verification and odometer history
• Safety recall information
• Service and maintenance records (when available)

3. User Responsibilities

As a user of our service, you agree to:

• Provide accurate and complete information, including valid VIN numbers
• Use the service only for lawful purposes
• Not attempt to circumvent, disable, or otherwise interfere with security features
• Not use automated systems to access our service without permission
• Respect intellectual property rights
• Provide a valid email address for report delivery

4. Payment Terms

Our payment terms are as follows:

• Payment is required before report generation
• Current price: $39.99 USD per vehicle history report
• All payments are processed securely through Paddle
• Prices may change without notice
• Refunds are available within 14 days under specific conditions outlined in our Refund Policy

5. Refund Policy

While this is a digital service providing immediate delivery of vehicle history information, we understand that certain circumstances may warrant a refund. Please review our Refund Policy for detailed information about eligible refund scenarios and the process.

6. Service Delivery and Human Involvement

CarCheck's vehicle history reports are generated through a combination of automated systems and human oversight:

• Automated Data Processing: Initial VIN analysis and data compilation is performed by automated systems
• Human Quality Assurance: Reports undergo human review for quality control and accuracy verification
• Expert Analysis: Complex cases may receive additional human analysis for market value assessment and damage evaluation
• Customer Support: Human customer service representatives are available to assist with report interpretation and technical issues
• Data Verification: Human analysts verify critical information and flag potential discrepancies

While our primary data processing is automated for efficiency, human expertise ensures report accuracy and provides personalized customer support when needed.

7. Report Delivery

Report delivery terms:

• Reports are delivered via email to the address provided during purchase
• Standard delivery time: 6-12 hours (most reports delivered within 1-2 hours)
• Check your spam/junk folder if you don't receive the report
• Ensure your email can receive attachments up to 10MB
• Contact support if you don't receive your report within 24 hours

8. Data Accuracy and Limitations

While we strive for accuracy, please note:

• Information is compiled from various sources and databases
• Not all incidents may be captured in our databases
• Some information may be delayed or incomplete
• Reports should be used as one factor in vehicle evaluation
• We recommend professional vehicle inspection before purchase
• Data availability varies by vehicle age, location, and record keeping

9. Intellectual Property

All content, features, and functionality on our website and in our reports are owned by CarCheck and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Disclaimer of Warranties

Our service is provided “as is” and “as available” without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free.

11. Limitation of Liability

In no event shall CarCheck be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our service, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid for the service.

12. Indemnification

You agree to indemnify, defend, and hold harmless CarCheck from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of our service or violation of these terms.

13. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our service, to understand our practices regarding the collection and use of your information.

14. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising from these terms or your use of our service shall be resolved through appropriate channels, except that you may assert claims in small claims court if they qualify.

16. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the service after changes constitutes acceptance of the new terms.

17. Termination

We may terminate or suspend your access to our service immediately, without prior notice, for any reason, including but not limited to violation of these terms.

18. Severability

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Company Information

CarCheck is the company operating the HistoriVIN vehicle history report service. All services are provided by CarCheck under these Terms of Service.

20. Contact Information

If you have any questions about these Terms of Service, please contact us: